Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2...
709: Help Your Team Coach Each Other, with Keith Ferrazzi
Keith Ferrazzi: Never Lead Alone
Keith Ferrazzi is an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute. He is the author of the New York Times bestseller Who’s Got Your Back and bestsellers like Never Eat Alone, Leading Without Authority, and Competing in the New World of Work. His newest book with Paul Hill is titled Never Lead Alone: 10 Shifts from Leadership to Teamship*.
Whenever I’m having a conversation with someone about getting better at coaching, it’s almost always through the lens of, “How do I do it well?” In this conversation, Keith and I explore another perspective most of us miss: how does the team do coaching better for each other.
Key Points
Good leaders give feedback and hold people accountable. Great leaders ensure the team gives feedback and holds people accountable.
Teamship starts right at the start. Organizations like e.l.f. Beauty begin these practices during onboarding.
We over index on mindset. Starting with the right practices will shape the beliefs that helps teamship emerge.
Use an open 360 where people share one thing they appreciate/admire/respect and one thing they suggest.
The 5/5/5 Learning Roadmap invites team members to share a struggle, respond to questions, and receive feedback.
We’re used to feedback being directive. Feedback from peers is data. We can consider it without acting on it.
Resources Mentioned
Never Lead Alone: 10 Shifts from Leadership to Teamship* by Keith Ferrazzi
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
How Top Leaders Influence Great Teamwork, with Scott Keller (episode 585)
Becoming More Coach-Like, with Michael Bungay Stanier (episode 680)
Team Collaboration Supports Growth Mindset, with Mary Murphy (episode 695)
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37:38
708: Preparing for a Conversation with Someone You Don’t Trust, with Charles Feltman
Charles Feltman: The Thin Book of Trust
Charles Feltman is the founder of Insight Coaching. He has over 25 years of professional experience coaching, facilitating, consulting to, and training people who lead others. He is the author of The Thin Book of Trust: An Essential Primer for Building Trust at Work*.
It’s a reality of life that we need to interact with some people we’d rather not. And it’s absolutely a reality of leadership, that sometimes we need to have a conversation with someone we don’t quite trust. In this episode, Charles and I explore how to prepare so it goes better for both parties.
Key Points
The four assessment domains of trust include care, sincerity, reliability, and competence.
Seven steps to prepare for a conversation:
Identify the assessment(s) you are concerned with: care, sincerity, reliability, and/or competence.
Define the standard you are using.
Identify the specific actions or behaviors that have led to your assessment of distrust.
Consider what you are doing that may be contributing to the situation.
Determine what you need from them in order for them to regain your trust.
Decide if you are willing to talk to the person about it.
Ask the other person if they would be willing to have a conversation with you.
Resources Mentioned
The Thin Book of Trust: An Essential Primer for Building Trust at Work* by Charles Feltman
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
How to Handle Pushback From Difficult Askers, with Vanessa Patrick (episode 637)
How to Help Difficult Conversations Go Better, with Sheila Heen (episode 655)
How to Change People’s Minds, with Michael McQueen (episode 676)
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37:33
707: The Beliefs of Inspirational Leaders, with Stephen M. R. Covey
Stephen M. R. Covey: Trust & Inspire
Stephen M. R. Covey is a New York Times and Wall Street Journal bestselling author and former CEO of Covey Leadership Center. He led the strategy that propelled his father’s book, Dr. Stephen R. Covey’s The 7 Habits of Highly Effective People, to become one of the two most influential business books of the 20th Century, according to CEO Magazine. He's the author The Speed of Trust and more recently Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others*.
Despite everything we know about good leadership, a lot of places still operate in a command and control mindset. In this conversation, Stephen and I explore the key ways to shift from command and control to trust and inspire.
Key Points
In spite of all progress, most leaders today are still operating from a command and control mindset.
The carrot and stick approach still dominates most organizational cultures and tactics.
The biggest barrier to becoming a Trust & Inspire leader is when we think we already are one.
People are whole people. The best leaders care for the body, heart, mind, and spirit.
There is enough for everyone. Trust & Inspire leaders elevate caring above competition.
Enduring influence is created from the inside out. The job of the leader is to go first.
All people have greatness inside them. Trust & Inspire leaders work to unleash potential, not control it.
Resources Mentioned
Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others* by Stephen M. R. Covey
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
How to Build Psychological Safety, with Amy Edmondson (episode 404)
Leadership Means You Go First, with Keith Ferrazzi (episode 488)
The Starting Point for Repairing Trust, with Henry Cloud (episode 626)
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39:19
706: How to Talk to People Who Intimidate You, with Shandy Welch
Shandy Welch: Leadership Coach
Shandy Welch is an executive leadership coach. Her coaching focus is around humanizing leadership and re-engaging individuals and teams to inspire change and innovation. She is also a Coaching for Leaders Fellow.
Most leaders find themselves — at least occasionally — in conversations with people who intimidate them. In this SaturdayCast, Shandy and I share what’s worked for us and how it might help you have better conversations.
Key Points
Nervousness is your friend. If you feel it, that means you care. Try to get the butterflies flying in formation.
You are there because you are the best person to be there. Full stop.
People with visibility will expect you've done your homework. If they’ve put something out into the world, they want you to find it.
Preparation helps you improvise. “You've got to learn your instrument. Then, you practice, practice, practice. And then, when you finally get up there on the bandstand, forget all that and just wail.” -Charlie Parker
Always assume there is something you can do to help out someone else. Consider their perspective and what they gain from the meeting with you.
Everybody has doubts and struggles. Remember the humanity that’s present in every interaction.
What was helpful to you from our conversation? We’d love to know. Share it with Shandy at [email protected]
Related Episodes
How to Talk to People Who Have Power, with Jordan Harbinger (episode 343)
How to Help People Speak Truth to Power, with Megan Reitz (episode 597)
Set the Tone for Speaking Up, with Mike Massimino (episode 672)
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39:16
705: A Few Ways to Stay Relevant, with Steve Dennis
Steve Dennis: Leaders Leap
Steve Dennis is a strategy consultant, advisor, speaker, and author focused on transformational leadership and the impact of digital disruption. He is the president of SageBerry Consulting and host of the Remarkable Retail podcast. He's the author of the book Remarkable Retail and his newest book Leaders Leap: Transforming Your Company at the Speed of Disruption*.
Every leader needs to stay relevant in order to serve well. In this conversation, Steve and I explore the mindset and tactics that will help us lead in the context of an ever-changing world.
Key Points
Self-sufficiency is a virtue, until it’s not. Learning to ask for help is a key practice for leaders.
Be cautious about a deserving attitude. High expectations may be correlated with low resilience.
Seek insight everywhere. It’s no longer sufficient just to gain ideas from direct competitors.
Turning pro means showing up and doing the work, especially when we don’t feel like it.
We must go through discomfort, not around it. Radical acceptance of truth will help you stay relevant in changing times.
Resources Mentioned
Leaders Leap: Transforming Your Company at the Speed of Disruption* by Steve Dennis
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
How to Win the Long Game When the Short-Term Seems Bleak, with Dorie Clark (episode 550)
How to Help People Engage in Growth, with Whitney Johnson (episode 576)
How to Keep Improving, with Maurice Ashley (episode 697)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners have attracted 40 million downloads and the #1 search result for management on Apple Podcasts. Activate your FREE membership to access the entire leadership and management library at CoachingforLeaders.com
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