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I Hate Insurance!

Prime Insurance Company
I Hate Insurance!
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  • Chopper Chat Ep. 2 - Nafe Latu
    In this Chopper Chat edition of the I Hate Insurance Podcast, Rick Lindsey takes to the skies with Nafe Latu, co-founder and owner of Freedom Golf Retreat. As they fly over the Utah mountains, they share a candid, unscripted conversation about trust, character, and why business—especially in the insurance world—needs more face-to-face relationships and fewer scripted policies.Rick reflects on why he prefers to work with people he's played golf with, how leadership shows up in everyday actions, and why the traditional insurance model has lost its soul. Through admiration for Nafe’s consistency, personality, and integrity, Rick delivers a powerful message about doing business with people who show you who they are—on the golf course and beyond.If you’ve ever sat through a soul-sucking insurance meeting, share this with someone who gets it. This episode pulls back the curtain on today’s broken insurance model—and why restoring trust and relationships is the future of underwriting.If you've enjoyed this episode of the I Hate Insurance podcast, be sure to leave a review and subscribe today! Enjoy!In This Episode You'll Learn:What most people get wrong about the insurance industryHow personal branding can lead to real impact and influenceWhy insurance should be about relationships, not fine printThe value of going "outside the box" in business and risk managementHow Rick’s approach challenges conventional industry normsAnd much more…Guest Bio:Nafe Latu is a serial entrepreneur and connector with a passion for personal branding and authentic leadership. He is the founder of The Unbroken Community and co-founder of Freedom Golf Retreat, Fresh Fade Away Barbershop, Carve Construction, and The Beauty University. Known for his dynamic energy and visionary thinking, Nafe brings together top-tier professionals and thought leaders to create meaningful growth experiences. At the helm of Freedom Golf Retreat, he fosters a culture of innovation and community that inspires transformation in both personal and professional spheres.Resources:XINSURANCEDisclaimer: The views, information, or opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of I Hate Insurance podcast or its affiliates. The content provided is for informational and entertainment purposes only and is not intended to be a substitute for professional advice. We make no representations as to the accuracy, completeness, suitability, or validity of any information on this podcast and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Listeners should consult with a professional for specific advice tailored to their situation. By accessing this podcast, you acknowledge that any reliance on the content is at your own risk.
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  • Umbrella Policy Pitfalls
    Think you’re covered by your umbrella policy? You might want to take a closer look. In this eye-opening episode of the I Hate Insurance podcast, Rick and Parker Lindsey expose how most insurance policies—especially personal and umbrella coverage—aren’t actually protecting buyers the way they think.What starts as a breakdown of umbrella policies turns into a broader conversation about the dysfunction in today’s insurance industry. From shifting liability to carving out endless exclusions, most companies are designing products that leave individuals and business owners dangerously exposed. Rick and Parker don’t hold back—they challenge the system, call out weak policies, and explain how to build true protection by aligning interests, simplifying coverage, and taking full responsibility for your risk.If you've enjoyed this episode of the I Hate Insurance podcast, be sure to leave a review and subscribe today! Enjoy!Key takeaways:Why most umbrella policies today are misleading and insufficientHow modern insurance policies are structured to avoid risk—not cover itWhat true umbrella coverage used to look like (and why it worked)The dangerous trend of shifting business risks back onto the individualWhy separating every kind of liability into different policies is a trapThe role of the buyer in feeding the broken insurance systemHow to align legal and insurance interests to avoid expensive litigationWhat buyers can do right now to stop wasting money on ineffective coverageWhy the best defense is a comprehensive, no-excuses plan that actually worksAnd much more…ResourcesXINSURANCEDisclaimer: The views, information, or opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of I Hate Insurance podcast or its affiliates. The content provided is for informational and entertainment purposes only and is not intended to be a substitute for professional advice. We make no representations as to the accuracy, completeness, suitability, or validity of any information on this podcast and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Listeners should consult with a professional for specific advice tailored to their situation. By accessing this podcast, you acknowledge that any reliance on the content is at your own risk.
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  • Chopper Chat Ep. 1 - The Collector
    What happens when you ditch the studio and take the podcast to the skies?In this episode of the I Hate Insurance Podcast, host Rick Lindsey takes flight—literally—for a candid, unscripted conversation with The Collector.Set in a helicopter flying over the Utah mountains, the conversation weaves through a wide range of topics: the broken incentives in insurance, the hidden value in salvage, building shooting ranges, vetting firearms policies, and the frustrations of dealing with clueless lawyers and adjusters. With no pretense and no filter, Rick lays out his unapologetic views on why the system is broken and how common sense—not bureaucracy—should drive decision-making.From ATV stories and elk hunting to policy loopholes and hurricane recovery, this episode is part rant, part wisdom, and part altitude-induced adrenaline. If you’re tired of insurance talk that dodges the truth, this one hits hard—with rotor blades whirring in the background.If you've enjoyed this episode of the I Hate Insurance podcast, be sure to leave a review and subscribe today! Enjoy!Key takeaways:How salvage partnerships can save millions when handled with logicWhy insurance policies are often designed to fail the insuredThe hidden problem with separating personal and business policiesWhat firearm liability coverage should really includeWhy insurance companies keep feeding the legal system instead of fixing itThe real reason catastrophe claims should be paid fasterHow common sense and real-world risk-taking beat outdated industry standardsAnd much more…ResourcesXINSURANCEDisclaimer: The views, information, or opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of the I Hate Insurance podcast or its affiliates. The content provided is for informational and entertainment purposes only and is not intended to be a substitute for professional advice. We make no representations as to the accuracy, completeness, suitability, or validity of any information on this podcast and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Listeners should consult with a professional for specific advice tailored to their situation. By accessing this podcast, you acknowledge that any reliance on the content is at your own risk.
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  • Spot a Bad Insurance Deal with Steve Beultel
    What happens when a seasoned insurance professional gets honest about everything wrong with the industry? In this episode of I Hate Insurance, Rick and Parker Lindsey sit down with Steve Beultel for an honest conversation about why insurance is broken—from the convoluted process of underwriting to claims that make customers feel more like liabilities than partners.Steve shares decades of front-line experience, breaking down how bad incentives, poor communication, and a culture of “saving money” over delivering value have led to widespread frustration on all sides of the table. But it’s not all doom and gloom—Steve and Rick explore what good insurance could and should look like, emphasizing transparency, partnership, and common sense over red tape.If you've enjoyed this episode of the I Hate Insurance podcast, be sure to leave a review and subscribe today! Enjoy!In This Episode You'll Learn:Why trying to “save money” on insurance often leads to bigger problemsWhat needs to happen to fix the broken broker–underwriter–carrier pipelineHow to spot a bad deal (and what a win-win actually looks like)What agents should really be doing if they want to serve clients with integrityWhy common sense beats industry jargon every single timeThe real danger behind sloppily sold policiesHow Steve’s approach to partnership changes the claims gameWhat new insurance professionals need to know about educating themselvesAnd much more…ResourcesXINSURANCE websiteI Hate Insurance Podcast Youtube channel
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  • Risk Management 101: Do You Really Need a Waiver?
    Are waivers really worth the paper they’re written on? In this episode of the I Hate Insurance podcast, Rick and Parker Lindsey break down the real value of waivers, whether they actually protect businesses from lawsuits, and what makes a waiver legally enforceable.Rick and Parker dive into common misconceptions about waivers, why early claim reporting is critical, and how the legal system can take advantage of businesses that lack strong defense strategies. They also discuss the difference between gross negligence and ordinary negligence, explaining how business owners can better protect themselves with strategic partnerships and well-written policies.If you’ve ever wondered how to use waivers effectively or why traditional insurance often fails businesses, this episode will give you a brutally honest look at the industry and how to navigate its pitfalls. Enjoy!In This Episode You'll Learn:What most business owners get wrong about waivers—and how it could cost themHow the legal system really views waivers (it’s not what you think)The difference between ordinary negligence and gross negligence—and why it mattersWhy early claim reporting could be the most important decision you makeHow insurance companies protect themselves first—leaving businesses exposedWhat makes a waiver enforceable (and what makes it useless)Why traditional insurance isn’t built to truly defend policyholdersHow to structure risk management strategies that actually hold up in courtAnd much more…Sign up for emails and see exclusive content on the I Hate Insurance Podcast website: https://www.xinsurance.com/i-hate-insurance-podcast/ResourcesSeanz V Whitewater Voyages
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About I Hate Insurance!

The I Hate Insurance podcast is hosted by Prime Insurance Company along with CEO Rick Lindsey. The podcast includes Prime product highlights, claims stories, and guest appearances from employees, producers, and insureds. XINSURANCE website: https://www.xinsurance.com/ XINSURANCE privacy policy: https://www.xinsurance.com/privacy/ XINSURANCE legal disclaimer: https://www.xinsurance.com/legal/
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