In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue ...
00:00 Introduction02:51 Leading Shopify: A Journey Through Growth06:10 The Evolution of Roles in Company Building09:05 The Importance of Specialization and Storytelling11:50 The Value of Longevity in Leadership15:13 Navigating Public Company Challenges18:11 The Trust Factor in Public Companies20:51 Commitment vs. Optionality in Careers24:11 The Role of Context in Leadership30:00 Thriving as a Public Company36:16 The Evolution of Commerce Platforms39:45 Shopify's Future Focus Areas43:56 Demand Generation and the Shop App48:14 AI and Practical Applications in E-commerce52:07 The Unique E-commerce Community56:43 Empowering Entrepreneurs in E-commerceOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwHarley Finkelstein: https://x.com/harleyfPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
3/12/2025
1:11:22
E099: The 10 year overnight success with David Segal
00:00 Introduction06:10 Transitioning to FinTech: Highbeam14:49 Navigating Retail and E-commerce20:57 The Future of Consumer Brands and AI33:58 The Pros and Cons of Opening Physical Stores41:54 Finding the Right Retail Locations47:46 The Importance of Data in Business51:25 Lessons from High-End Retail Experiences01:02:35 Understanding Market Differences: Canada vs. U.S.01:11:19 The Importance of Great Retail Staff01:14:00 The Future of Retail: Who Will Survive?01:21:14 The Challenge of Competing with Walmart01:25:30 Lessons Learned from Building David's Tea01:27:55 The Emotional Journey of Exiting a Business01:29:18 Connecting with David: Where to Find HimOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
3/05/2025
1:31:01
E098: The LTV Trap: Escape Your Broken Business Model
00:00 Introduction03:12 The Impact of Chargebacks on Businesses08:57 The Nature of Chargeback Fraud11:53 Strategies for Preventing Chargebacks18:03 Building a Robust Data Infrastructure35:07 Evaluating Technology Investments40:12 Personal Branding and Business Identity44:16 Cross-Company Networking for Leaders48:20 Understanding Lifetime Value (LTV) in Business54:50 The Uncertainty of Future Consumer Behavior58:04 The Impact of Disruption on Business Models01:06:55 Innovating Product Offerings for Families01:09:48 The Future of SaaS Pricing and Value01:16:24 Building Custom Software for Unique Business Needs01:22:32 Understanding Profit Models and Customer Acquisition Costs01:28:05 The Dynamics of Consumables vs. Hard Goods01:37:22 Competitive Advantages in E-commerceOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorChargeflow.https://www.chargeflow.io/operatorsSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
2/26/2025
1:45:34
E097: Scientist to Entrepreneur
00:00 Introduction 03:08 The Science of Consumer Brands05:57 Transition from Academia to Entrepreneurship12:08 Launching a Science-Backed Beauty Brand14:53 Acquisition and the Future of Beauty Brands17:46 The Scientific Method in Entrepreneurship21:04 Data-Driven Decision Making in E-commerce24:05 Evan's New Venture in Allergy Solutions36:07 Understanding the Market for Cat Allergy Solutions39:57 Exploring Product Development and Pricing Strategies44:52 Building a Lasting Brand: Lessons from Experience47:14 The Future of Science-Backed Consumer Products51:58 Navigating Product Development Timelines57:05 The Role of AI in Accelerating R&D01:01:09 Commercializing Scientific Innovations01:10:28 Final Thoughts and Product PromotionEvan Zhao:X: https://x.com/EvanZhao6?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5EauthorLinkedin: https://www.linkedin.com/in/evan-zhao-b0321777/Pacagen: https://pacagen.com/Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
2/19/2025
1:12:11
E096: Content Creation & Brand Storytelling
00:00 Introduction and Sponsorships01:51 Navigating Natural Disasters and Personal Experiences04:06 Transitioning to the Cannabis Industry09:50 Challenges in the Cannabis Business14:04 The Shift to Short Form Content Creation20:08 The Rise of Short Form Video26:06 Building a Community Through Content29:59 The Value of Authentic Content Creation36:45 Balancing Depth and Breadth in Content Creation43:10 The Nuances of Selling Information and Courses51:20 The Importance of Data in Business Operations01:00:13 Creating Team-Focused Learning Experiences01:08:56 Short Form Content: The Future of Brand StorytellingOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwColin Landforce - https://landforce.com/Powered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
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