Productivity Smarts

• Productivity Smarts 100 - The Power of Connection with Dr. Dianne Olvera

  Did you know the way you make eye contact could determine your next promotion—or prevent a team meltdown?  In this paradigm-shifting episode of Productivity Smarts, host Gerald J. Leonard uncovers the hidden mechanics of workplace success with Dr. Dianne Olvera, a clinical psychologist and former diplomat whose espionage experience revealed surprising truths about human connection. With dual doctorates in bilingual education and cultural neuroscience, Dr. Olvera proves that real productivity isn't about doing more, it's about connecting better. From her accidental dental disaster as a TWA stewardess to surviving Argentina's political turmoil, Dr. Olvera's extraordinary journey reveals how connection fuels resilience in business and life. This isn't just another soft skills lecture. It's an operational manual for the most overlooked productivity tool you have: your ability to truly see others.  Tune in to discover how mindful communication and authentic connection can transform your team dynamics, fuel inclusivity, and unlock lasting productivity.   What We Discuss [02:01] Introduction to Dr. Dianne Olvera’s extraordinary career   [05:07] A hilarious (and revealing) story about knocking out a passenger’s tooth mid-flight   [08:05] How language shapes culture—lessons from Latin America’s "open conversations"   [13:29] The science of eye contact: Why being "felt" boosts productivity   [17:36] Spy tactics for workplace dynamics: Using eyes to set boundaries   [19:17] How electrical energy in our eyes rebuilds broken relationships   [23:31] The dark side of jokes: How negative speech patterns poison teams   [26:21] Neurodiversity in the workplace: Creating safety for divergent thinkers   [32:15] The "Ask Don’t Tell" philosophy to empower self-leadership and intrinsic motivation  [32:53] Naming behaviours in the book [38:40] Where to connect with Dr. Olvera   Notable Quotes   [05:01] “I knocked a man's tooth out with my hip as we were getting ready to land at the Indianapolis 500. This is when they still had real forks." — Dr. Dianne Olvera   [08:05] "I spent 12 years in graduate school going for my first doctorate in bilingual special education, and then my second one was in cultural differences because I wanted to know what is the impact of language on people." — Dr. Dianne Olvera   [09:59] "In Latin America, people would come up, hug me, and tell me to my face what they thought of me. At first, you want to crawl into a hole, but then you realize they really care about me." — Dr. Dianne Olvera   [13:29] "When you broaden your awareness, you actually notice when somebody looks at you, and you also notice when they don't look at you. And so you don't feel." — Dr. Dianne Olvera   [19:17] "Our eyes are of the electrical system of our body. You can literally turn negative relationships or relationships that have gone cold within a week by just learning how to use your eyes." — Dr. Dianne Olvera   [23:31] "Negative speech patterns usually start out as a joke. But then that little negative gesture permeates the whole group." — Dr. Dianne Olvera   [33:44] “So it's the words you don't use that are the words that get you into trouble.”— Dr. Dianne Olvera   Our Guest Dr. Dianne Olvera is a lively and compassionate educator, former diplomat, and intelligence officer whose groundbreaking work has transformed classrooms and workplaces around the world. Holding doctorates in bilingual special education and cultural neuroscience, she brings a rare blend of academic insight and real-world experience. Her research into how language and nonverbal cues shape the brain has helped teams and individuals communicate more effectively, resolve conflict, and foster genuine connection. In her acclaimed book, The Power of Connection, Dr. Olvera reveals how subtle shifts in speech patterns and body language can unlock empowerment, collaboration, and lasting change.   Resources Dianne Olvera Website - https://www.drdianneolvera.com/ Book - The Power of Connection   Productivity Smarts Podcast Website - productivitysmartspodcast.com   Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard   Mentioned Book Conversational Intelligence  Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds

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• Productivity Smarts 099 - 20 Years of Internet Humor with Bill Williams

  What If the Secret to Productivity… Is laughter? What do you do when your career disappears overnight? When GPS kills your bestselling book? Or when your team is drowning in stress and silence? For award-winning journalist and humorist Bill Williams, the answer wasn’t hustle—it was humor. In this episode of Productivity Smarts, host Gerald J. Leonard sits down with Bill Williams—award-winning journalist, former trombonist, and the brilliant mind behind 20 Years of Internet Humor, Volume One. For over two decades, Bill has delivered daily doses of joy through his “Thought of the Day” emails, and now he’s sharing how laughter can transform not just your mood—but your productivity. Bill dives into his incredible journey from film and finance to publishing and performance, showing how humor helped him lead teams, overcome major life transitions (including two bankruptcies), and adapt to everything from the death of film photography to the rise of GPS. You’ll discover how a funny email boosted his sales team’s performance, why “nobody ever bought something from a grouch,” and how one book is helping readers around the world start their day with a smile. If you’ve ever needed a reminder that joy and success can go hand in hand, this conversation is for you. What We Discuss [00:00:05] Introduction to Bill Williams [00:06:27] Adapting to change in careers [00:09:33] Impact of humor on productivity [00:12:28] Organizing content for the book [00:15:10] The role of humor in sales [00:17:35] Using humor to navigate transitions [00:19:29] Staying focused in a digital age [00:20:21] Discussion on negativity in media [00:22:49] Productivity lessons from career transitions [00:26:19] Adapting to challenges in journalism [00:27:28] Closing remarks Notable Quotes [06:27] "One of the biggest things that I can say I have had and what I advise anybody to do is be adaptable, because things change. And when things change, you need to change with them." — Bill Williams [15:10] "Nobody ever bought something from a grouch. If you're not smiling, if you're not ready to have a joke with somebody and, you know, have them smile, you're not going to be a very good salesman." — Bill Williams [17:35] "I don't want to be a grump, okay? And nobody ever was a good manager when they were always grumpy, you know, and so, hey, if I can use humor, which is something I've always tried to do, things work out better." — Bill Williams [26:26] "You have to change with the situation. We put the disaster information on grocery bags so that they could get the information." — Bill Williams Resources Bill Williams Website: https://www.billwilliamscomedy.com/ YouTube: https://www.youtube.com/@billwilliamscomedy LinkedIn: https://www.linkedin.com/in/bill-williams-2488b0b Facebook: https://www.facebook.com/billwilliamscomedy Book: 20 Years of Internet Humor   Productivity Smarts Podcast Website - productivitysmartspodcast.com   Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds

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• Productivity Smarts 098 - The Empowered Heart with Agnes Chau

  What if your brain’s "operating system" is running on outdated software? In this transformative episode of Productivity Smarts, host Gerald J. Leonard sits down with Agnes Chau—award-winning transformational coach, aerospace engineer, and founder of the nonprofit Empowered Heart—to explore how neuroscience, subconscious reprogramming, and heart-mind alignment can unlock unparalleled productivity and fulfillment. From sound healing with gamma waves (backed by MIT research on Alzheimer’s prevention) to muscle testing and Psych-K techniques, Agnes reveals actionable strategies to bridge the gap between conscious goals and subconscious blocks. Discover why 95% of behaviors are subconscious, how to "cancel" limiting beliefs in real time, and why stress relief isn’t just self-care—it’s a non-negotiable for peak performance. Packed with metaphors (think "Dead Sea vs. Mediterranean" for energy flow) and Gerald’s personal vertigo comeback story, this episode is a masterclass in rewiring your mind, elevating resilience, and leading a life of purpose. Let’s get into it!   What We Discuss [00:00] Introduction to Agnes [07:26] The importance of understanding subconscious behaviors and beliefs [08:28] The role of the subconscious [11:31] Upgrading the human operating system [18:28] The importance of achieving inner peace for positive life changes [21:04] The size of conscious vs. subconscious [22:22] Team alignment: football analogy [23:24] Heart and brain coherence [26:57] Practical application of alignment  [30:06] The Empowered Heart nonprofit organization [35:04] Stress impacts on physical and mental health [41:20] The Dead Sea vs. Mediterranean Sea analogy [45:08] Closing remarks Notable Quotes [10:42] "The subconscious is like that high speed train, whereas your conscious mind is like riding a bicycle. Well, if that high speed train is pointed in the wrong direction, you may get there faster." — Agnes Chau [11:49] "To upgrade your human operating system, you can tap into the powerhouse which is your brain, and align it with your divine heart, which is your intuition, your higher self, the holy spirit within the superconscious, and also tapping into and harmonizing the heart, the mind, and the body intelligence to create that life that you want." — Agnes Chau [32:26] "I'm not proposing that it's just all positive thinking. I'm proposing balanced thinking. And the challenge is that we have too much negativity and that's why there's this whole push towards more positivity to balance ourselves out. But at the end of the day, what you want is accurate thinking." — Agnes Chau [35:27] "If we're not constantly rinsing and washing out our brain with positivity through meditation and taking care of ourselves, then over time, stress will create a physical issue." — Gerald J. Leonard [39:25] "The importance of learning is about neuroplasticity. And it's always important to learn something new, whether it's physical or mental." — Agnes Chau Resources Agnes Chau Empowered Heart Website: https://www.empowered-heart.org/about-5 Website: https://www.agneschau.com/agnes-background LinkedIn: https://www.linkedin.com/in/agnes-chau-llc Productivity Smarts Podcast Website - productivitysmartspodcast.com Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds  

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• Productivity Smarts 097 - BE THE WEIGHT BEHIND THE SPEAR with Dr. Josh McConkey

  Leadership isn’t built in boardrooms—it’s forged in the ER, on combat missions, and in the quiet moments when no one’s watching. In this high-impact episode of Productivity Smarts, host Gerald J. Leonard sits down with Dr. Josh McConkey—emergency physician, U.S. Army Colonel, and author of Be the Weight Behind the Spear. Drawing from 23 years of military leadership and frontline medicine, Dr. McConkey reveals how his "weight behind the spear" philosophy can transform passive contributors into high-performance leaders, even in chaotic environments. From harrowing Iraq war stories to the ER’s opioid crisis frontline, Dr. McConkey shares riveting lessons on accountability, resilience, and adaptive leadership. Discover why NASA’s 26-year-old mission controller succeeded (and what today’s leaders can learn from it), how to replace micromanagement with ownership, and why "complacency kills" in business and life. Packed with raw anecdotes and actionable frameworks, this episode is a masterclass in leading with purpose—whether you’re steering a team, a family, or your own career.   What We Discuss [00:05] Introduction to Dr. Josh McConkey [07:00] Leadership ethos explained [09:03] Productivity mindset shift [10:41] Youth confidence and leadership [11:45] The space race analogy [13:14] The story of Stephen Bales [18:04] Mental health crisis and impact of drug addiction [20:22] Hidden productivity killers [23:08] Focus on solutions [25:51] Adapting to change [27:32] AI in medicine [29:01] Learning more about Dr. McConkey   Notable Quotes [4:58] "If you're not making a difference, then you're wasting your time." — Dr. Josh McConkey   [7:00] "Be the Weight behind the Spear. That's my personal leadership ethos... That tip of the spear means nothing if you don't have a significant weight in those people behind you." — Dr. Josh McConkey   [16:58] "Standards, not rules. I give my intent, this is what I need to happen for us to be successful... If you're having to micromanage somebody, then you probably make another decision." — Dr. Josh McConkey   [25:51] "Complacency kills. It kills in business. It kills on the battlefield... You have to find a way to adapt and overcome." — Dr. Colonel Joshua McConkey   Resources Dr. Josh McConkey Website: https://www.joshmcconkey.com/ YouTube: https://www.youtube.com/channel/UCSQ7OpDAy4hr3doGNtqwtcA LinkedIn: https://www.linkedin.com/in/josh-mcconkey-md/ Facebook: https://www.facebook.com/JoshMcConkeyForCongress Book: Be The Weight Behind The Spear Productivity Smarts Podcast Website - productivitysmartspodcast.com Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard   Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds  

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• Productivity Smarts 096 - The Secrets of Self-Hypnosis with Dr. Lisa Zaretsky

  What if you could access a powerful tool to reprogram your mind, overcome self-doubt, and break free from the invisible barriers holding you back? In this episode of Productivity Smarts , host Gerald J. Leonard welcomes back a familiar voice—Dr. Lisa Zaretsky, a returning guest from Episode 69 and a renowned expert in hypnotherapy. This time, Dr. Lisa joins Gerald to discuss her new book, The Secrets of Self-Hypnosis, which unlocks the transformative power of self-hypnosis for personal and professional growth. Dr. Lisa shares insights from her groundbreaking Hypnotherapy Coaching Program, which boasts an impressive 95% success rate in helping individuals overcome challenges ranging from limiting beliefs and career obstacles to emotional blocks and financial struggles. Her book dives into practical tools and techniques, empowering listeners to take control of their subconscious mind and rewire it for success. Throughout the conversation, Dr. Lisa explains how self-hypnosis can help address deep-seated beliefs formed early in life, offering a three-part framework: induction, reframing, and transition. She emphasizes the importance of intention setting, consistency, and crafting personalized scripts to create lasting change. Listeners will also discover how small daily practices—even just five minutes a day—can lead to profound transformations in productivity, mindset, and overall well-being. This episode is packed with real-world applications and inspiring stories, making it a must-listen for anyone ready to take control of their subconscious mind and elevate their potential. Tune in now to discover how self-hypnosis can help you break free from self-imposed limitations and achieve your goals with clarity, confidence, and purpose. What We Discuss [00:00] Introduction to Dr. Lisa Zaretsky [03:39] Overview of Dr. Lisa's book [04:48] Hypnotherapy Coaching Program [06:05] Addressing subconscious beliefs [09:27] Self-hypnosis techniques [11:43] Three-part framework of self-hypnosis [12:46] Induction process explained [13:55] Setting intentions [19:12] Recording self-hypnosis scripts [20:35] Understanding limiting beliefs [21:49] Understanding subconscious beliefs [22:31] Conscious awareness and addressing beliefs [22:50] Self-hypnosis vs. regression [23:41] Personal goal setting experience [25:08] The beauty of continuous growth [25:19] Impact of self-hypnosis on resilience [26:02] Recording self-reflections [27:07] Bypassing conscious resistance [27:25] Setting intentions for follow-through [28:11] Reframing beliefs with affirmations [29:35] Letting go of outcome attachment [37:12] Conclusion and final thoughts Notable Quotes [00:06:05] “Your subconscious is 95% of your operating system, and we think that we're operating from our conscious mind, but it's only 5%.” – Dr. Lisa Zaretsky [00:14:46] “When you set your intentions, you have to be intentional and mindful, but you also want that stream of consciousness to come out as well because that's going to tell you where you truly, authentically want to go.” – Dr. Lisa Zaretsky [00:23:41] “I feel like I can't start my day unless I write down one of the five things I'm grateful for.” – Gerald J. Leonard Resources Mentioned Episode 69 Dr. Lisa Zaretsky Website: https://www.drlisazaretsky.com/ LinkedIn: https://www.linkedin.com/in/drlisazaretsky/ Facebook: https://www.facebook.com/lisa.zaretsky.7?mibextid=ZbWKwL Instagram: https://www.instagram.com/drlisazaretsky/ Book: The Secrets of Self-Hypnosis Productivity Smarts Podcast Website - productivitysmartspodcast.com Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds  

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