Better Every Shift

• Extra Alarm: The importance of proportional response on and off the fireground

  This week’s Extra Alarm insights come to us from Linda Willing, who tackles the significance of proportional responses. Willing emphasizes how underreaction can condone inappropriate behavior, while overreaction can waste resources and damage trust. Using real-life examples, she illustrates that responses should be fair, consistent and proportional to the incidents, whether on the fireground or in organizational settings. Disproportionate responses can lead to further problems, trust issues and morale damage.

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• Chief Kim Zagaris reflects on the Oklahoma City bombing 30 years later

  “I’ve seen some horrendous accidents and things – never in my life had I seen anything similar to this.” Chief Kim Zaragis describes the scene of the Oklahoma City bombing – a terrorist attack that killed 168 people and injured more than 600 others on April 19, 1995. As we mark 30 years since the horrific incident, Chief Zagaris recounts his 16 days working the scene as the planning section chief – a role he was tasked with due to his extensive experience in USAR responses, emergency management and homeland security. Zagaris, who currently serves as the Wildfire Policy and Technology Advisor for the Western Fire Chiefs Association, highlights the challenges faced at the scene, coordination with the FBI, the highly personal dedication of the first responders during recovery efforts, and the importance of humility when providing mutual aid, among other key takeaways from the incident. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email [email protected] to share your feedback!

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• Extra Alarm: Fleeing to the firehouse – when work becomes an escape

  This week’s Extra Alarm insights come to us from Dr. Rachelle Zemlok, a clinical psychologist focused on first responders families. Dr. Zemlok examines the tendency of some firefighters to spend extra hours at work to escape personal problems, leading to emotional distance and strained relationships at home. The structured environment of firefighting contrasts with the complexity of home life, causing some to avoid addressing domestic issues. Dr. Zemlok suggests a four-step approach to tackle these challenges, and encouraged firefighters to confront emotional challenges head-on, seek professional help if needed, and strive for a healthy work-life balance.

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  10:22
• ‘Interior offensive aggressive attack’: Juratovac shares her favorite words

  Firefighters sometimes get “too cute” on the fireground, trying to do too much or step outside their area of expertise. On this Better Every Shift playback, San Francisco Assistant Chief Nicol Juratovac shares some examples and urges firefighters to focus on their bread-and-butter tactics for a strong “interior offensive aggressive attack” – her all-time favorite words. Juratovac is a student of the game day in and day out, honing her skills on everything from incident command and apparatus positioning to forcible entry and roof operations – and she shares her lessons with you today! This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email [email protected] to share your feedback!

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• Chief Brian Fennessy talks ‘mind-blowing’ L.A. urban conflagration

  When fires erupted in Los Angeles in early January, the incidents seemed to shift from wildfire to urban conflagration in an instant. Orange County Fire Authority Fire Chief Brian Fennessy, who grew up in Altadena, hurried back to his home community as it was being run over by the Eaton Fire. What Fennessy witnessed was mind-blowing – only a few homes in a massive area spared from the fires. Fennessy shares his experience during the firestorm, including his use of milk and beer to address one hazardous condition; his reflections on the state of wildfire, WUI and urban conflagration training; his perspective on resource ordering systems that can delay critical apparatus getting on the road; and information about the California Fire Service Leadership Alliance. Next: Watch Chief Fennessy on “60 Minutes.” This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email [email protected] to share your feedback.

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