The final installment of our series explores the conversations that most of us dread, like frank discussions of our differences or a negative performance review at work. We often anticipate that these chats will go badly—and end in hurt feelings or embarrassment—but there are proven ways to make them easier to navigate.
Host Charles Duhigg talks with psychologist Jay Van Bavel about strategies for having the hardest conversations. And: Vernā Myers, Netflix’s former vice president for inclusion strategy, tells the story of what happened inside the company after an executive was fired for using a racial slur.
This Slate miniseries dives into the art and science of meaningful conversations, inspired by Duhigg’s bestselling book, Supercommunicators. The guides we mention in this episode can be found at charlesduhigg.com/tools/
Supercommunicators was produced by Sophie Summergrad and Derek John, who also did the sound design. We had help with this episode from Daisy Rosario and Seth Brown. Our technical director is Merritt Jacob and our supervising producer is Joel Meyer.
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30:40
2. How to Communicate Without Words
Why is it that we can tell someone “I’m totally fine!” and they instantly know we’re not? Gestures, facial expressions, tone of voice, and other subtle nonverbal cues play a huge role in how we connect with one another.
In this episode, host Charles Duhigg explores how we communicate without words, including a deep dive into the visual and tonal cues embedded in one of the biggest sitcoms of all time, The Big Bang Theory.
He talks with Dr. Dustin York, a professor at Maryville University who studies nonverbal communication and worked in public relations for Barack Obama’s 2008 presidential campaign. He also sits down with Dave Goetsch, a co-executive producer and longtime writer for The Big Bang Theory, and journalist Jessica Radloff, who wrote an exhaustive book about the show.
This Slate miniseries dives into the art and science of meaningful conversations, inspired by
Duhigg’s bestselling book, Supercommunicators.
Supercommunicators was produced by Sophie Summergrad and Derek John, who also did the sound design. Our technical director is Merritt Jacob and our supervising producer is Joel Meyer.
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28:37
1. How to Talk to Anyone
Why are some people able to talk with just about anyone—about almost anything? One answer may lie in the questions we ask—and how deeply we ask them. Stick with us here…
In this episode, host Charles Duhigg examines why deep questions are so powerful and how to ask them in everyday life.
He talks to Nick Epley, psychology professor at the University of Chicago and lifelong researcher of deep questions. And we catch up with Mandy Len Catron, 10 years after she wrote the viral New York Times article “The 36 Questions That Lead to Love.”
This Slate miniseries dives into the art and science of meaningful conversations, inspired by Duhigg’s bestselling book, Supercommunicators.
Supercommunicators was produced by Derek John and Sophie Summergrad.
Our technical director is Merritt Jacob.
Joel Meyer is our supervising producer.
Why are some people able to talk with just about anyone—about almost anything? In this Slate miniseries, Charles Duhigg dives into the science of conversations from his acclaimed bestseller Supercommunicators. With psychologists, social scientists, and even a Hollywood writer, he explores how to ask the right questions, communicate without words, and find meaningful connections in our lives.
USA